Align Product Teams with the People Closest to Customers

Real-time customer signals for product. Automated progress updates for the field. All within your existing tools.

Prioritize and keep track - without leaving where you already work.

Real-Time Product Progress Visibility—No Asking Required

Eliminate the constant "What's the status on this feature?" questions forever. Joyn automatically connects data across your development and customer tools, providing visibility into feature development, bug fixes, and release timelines that impact your customers.

Data-Driven Customer Priorities with Joyn's Trend Detection

Transform scattered customer feedback into actionable insights. Joyn automatically identifies patterns across customer interactions highlighting the most impactful requests and issues. Make data-driven prioritization decisions based on real customer needs, not just the loudest voices.

Personalized Updates Delivered Where You Work

Stay ahead of surprises with customized, context-rich summaries delivered directly in Slack. Joyn transforms the overwhelming flow of information from multiple systems into concise, relevant updates tailored to your role. Turn reactive firefighting into proactive customer success and product development.

(natively) integrating where the work actually happens

“So easy to get set-up. Took me 3-minutes to get a summary of all our support tickets and Slack convos from the last 2 weeks.”

Head of CS,
MarTech Company 500+ Employees

+ MORE

Always putting data and security at the center

Data that stays yours.

Knowledge graphs are specifically built for you so context stays within your walls. And your data is never used to train LLMs.

Encryption by default.

We encrypt your data from day one to make sure that your data is safe. Your data will be protected - no matter what.

You're in control of your data.

We only track what you want us to track and you can always adjust your controls. You tell us what matters and what doesn't .

Meet our team and our company values

Larissa
Licha

Co-Founder & CEO

10+ years in tech across customer-facing teams, product, and ops with a passion for finding novel solutions to real customer problems and building the right teams to deliver them.

Pet Status: 3 Cats 😺😺😺

Kendra
Wilkins

Co-Founder & COO

A decade+ in tech, building AI/ML products with deep expertise in translating complex data into impactful user-facing experiences -- focusing on data, design and UX.

Pet Status: 1 dog 🐶

Max
Mind

Lead FullStack Engineer

10+ years building heavy loaded Enterprise Software solutions. Max is equipped to enhance user experiences and provide insightful solutions with reliable and robust services.

Pet Status: 3 Cats 😺😺😺

Rebecca
Lovering

Lead Data Engineer

8+ years of experience, Rebecca is a computational and natural language polyglot. Using structured and unstructured data to help machines and people understand one another.

Pet Status: 1 Cat 😺

People
First

We believe that we can only succeed as a collective and must work as a team to achieve our goals.

Growth
Mindset

We believe in constant learning and iteration; to improve ourselves and invest each other's growth.

Lead with
Integrity

We prioritize honesty, transparency, and fairness welcoming diverse viewpoints and backgrounds.

Innovate for
Impact

We value creativity and encourage new ideas that have an impact on our teams, and customers.

Let's Start the Conversation

Get Started Today

Connect with our founders

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Let's make product impact.

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